The new features of VoIP Phone system really improve my business communication, but getting a phone system for free and still saving over a thousand dollars a month in phone service made me wish I met them sooner!
Marissa DeRosa, Picasso's Care Bakery
Marissa DeRosa, Picasso's Care Bakery
February 26, 2010
Our previous IT firm would come out when we had problems and charge us by the hour. It got expensive as we started having IT issues with more frequency. As we grew as a company, we needed more support, and sometimes that support included after hours, or very last minute, where it became hard to get in touch with our previous firm. That's when we started looking at alternatives.
As we started looking at AMC, we didn't really understand all of the services they were including in our customized package, and we originally thought they were a little pricey, but we went with our gut and signed with them anyway, knowing that you always get what you pay for when it comes to services and products from reputable companies.
As we got into our first few months of service, we started seeing everything that was included in our customized IT package. With AMC's Netwatch, our servers are backed up on and offsite everyday. Our network is secure and optimized weekly. One weekend, we had a server hard drive fail, and with the "24/7 eyes on our network", AMC came in and fixed the issue without us even knowing about it!
Additionally, all of my staff can call on them whenever they need anything IT related, which takes 99% of the pressure off me to allow me to do what I do best, which is NOT IT! We never have to worry about how high our bill will be this month because with their Flat Fee IT program, the service is unlimited, helping our bottom line. I've completely turned over our IT responsibilities into their capable hands and never felt more at ease when it comes to our company's computer, network, and IT. AMC's entire staff is professional, trustworthy, and soothing when you are in the middle of an IT crisis! They get the job done and are a blessing.
-Marissa DeRosa, Co-Owner
Picasso's Café, Bakery and Catering Co.
