Part 3: Co-managed IT

What is co-managed IT?

Having an internal IT Manager combined with a MSP brings the best of both worlds to your business, and most larger organizations have begun to implement this. Co-managed IT can free up your internal team allowing them to focus on top priorities such as creating strategies that empower your employees to be more productive, and assuring systems and discipline are aligned with the company’s goals.

IT leaders should be exploring ways that automation, software consolidation, and cloud computing can be leveraged to drive greater productivity and profitability. This becomes nearly impossible when your team is in the weeds addressing routine maintenance. Asking experienced professionals to do remedial tasks doesn’t contribute to job satisfaction, and often times has the opposite effect. This can lead to internal frustrations when your employees can’t work around broken technology while they wait on the office IT guy to come around.

The combination of having experienced IT managers to guide your organization into a stable environment for the future, while also having dozens of help desk technicians available every day, leads to a productive and successful IT team for any sized business.

THE PROS

BEST OF BOTH WORLDS. Increase the productivity of your internal team. Outsource the tasks you don’t want to do in-house, and still maintain control and direction over your environment. Or you can take advantage of the expertise you don’t have to help with your strategic initiatives.

 THE CONS

COSTLY. Can be too expensive for smaller organizations to maintain in-house resources as well as paying for outsourced IT assistance.

We’ve found that co-managed IT solutions are the best bet for companies that have outgrown their in-house IT team. They may benefit from outsourcing their entire IT needs to a Manager Service Provider, but they find value in their current in-house team and are looking for a strategic advantage and insight not found with their current team. Schedule a call to learn about the impact we have as a co-managed solution with our larger clients!